TEST SITE: not indexed, not the live website. Placeholder button URLs in use: signup, login, dashboard, playground, api_base.
Docs menu

Rate limits and errors

Codes, retries, limits.

  • 1 min read
  • Last verified
Draft notice

Owner check needed: endpoint, parameter, limit and error names here come from the planning spec, not from the live service. Confirm them against the real API before launch.

Overview

Every error has a code, a message and a retryable flag. All of them cost 0 credits.

  • Typed codes with a retryable flag.
  • All errors cost 0 credits.
  • 3 parallel requests on every plan.
  • TikTok can block or change things.
Error body (mock)
{"success": false, "error": {"code": "private_video", "message": "This video is private.", "retryable": false}}

Error body

Error codes

CodeHTTPRetryableMeaning
invalid_request400NoThe url is not a TikTok video link or ID, or format is not one of json, srt, vtt, txt.
unauthorized401NoMissing or invalid key.
insufficient_credits402NoThe plan has no credits left.
private_video403NoThe video is private.
video_unavailable404NoRemoved, deleted or never existed.
no_transcript404NoNo caption track, and no speech-to-text for this request.
language_unavailable404NoThat language is not available; the message lists the ones that are.
rate_limited429YesToo many requests. Wait for Retry-After seconds.
upstream_blocked502YesTikTok blocked the request. Retry later.
upstream_timeout504YesTikTok or the speech-to-text step took too long.

Codes and statuses are illustrative and to be confirmed. Treat the retryable flag as the rule, not the list.

Limits

Every paid plan allows up to 3 parallel requests. Per-minute limits and the headers that report them are to be confirmed. Honour Retry-After when you get 429.

What can go wrong on TikTok’s side

  • TikTok can block requests or change its pages without notice, which shows up as upstream_blocked or upstream_timeout.
  • Videos can be made private or deleted after you saved the link.
  • No uptime, speed or success rate is promised on this site.

See the batch workflow for a retry loop.

Frequently asked questions

Which errors should I retry?

Retry only errors with retryable true: rate_limited, upstream_blocked and upstream_timeout. Waiting does not fix a private or removed video.

Is a failed call really free?

That is the rule: failed calls cost 0 credits. Verify it with your own test videos before you rely on it.

Ready to call it from your code?

Get API key
Get API keyDocs